Clavem Privacy Policy
Last Updated: 11/09/2024
At Clavem, we respect your privacy and are committed to protecting your personal data. Clavem is a trading name of Key Sales Group Ltd, registered in England and Wales with company number 15392284. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Such as your name, email address, phone number, and business details when you fill out a form or contact us directly.
- Account Information: If you subscribe to our services, we collect information necessary to set up and manage your account, including billing information.
- Usage Data: Including details of your visits to our website, such as your IP address, browser type, referring/exit pages, and the pages you view on our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and understand user behavior.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Our Services: Including setting up your account, managing your subscription, and delivering the digital marketing services you’ve requested.
- To Improve Our Website and Services: We use analytics and feedback to make our website and services better for our users.
- To Communicate with You: We may send you service-related emails, newsletters, marketing messages, and updates about our services. You can opt out of marketing communications at any time.
- To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies and individuals who help us provide our services, such as payment processors, hosting providers, or analytics providers. These parties are obligated to keep your data secure and only use it for the purposes we specify.
- Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We take data security seriously and have implemented measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you terminate your subscription or request deletion of your data, we will take steps to delete your information, except where retention is required or permitted by law.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
- Right to Data Portability: You can request that we transfer your personal data to another organization or directly to you.
- Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at [insert contact email].
7. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: hello@clavem.co.uk
Clavem (trading as Key Sales Group Ltd)
Company Number: 15392284